Terms & Conditions

Veteran Memorial Service

Please Respect Our
Terms &

Conditions

Welcome to this website which is owned and operated by Heavenly Deposit LLC.  The following terms and conditions constitute a legally binding contract  between you and Heavenly Deposit LLC., a California corporation that governs all use by you of the heavenlydeposit.com website (the "Site") and the services available on or at the Site (taken together with the use of the Site.  Heavenly Deposit uses a state of the art company to create the products and drop-ship them directly to you, our customers.

The Services are offered subject to your acceptance without modification of all of the terms and conditions contained herein. We also have other policies and procedures including Return PolicyPrivacy Policy and FAQs.  Those policies contain additional terms and conditions, which apply to the Services and are part of this Agreement. YOUR USE OF THE SITE CONSTITUTES YOUR ACCEPTANCE OF AND AGREEMENT TO BE BOUND BY THIS AGREEMENT.  FURTHERMORE, BY PLACING AN ORDER FOR PRODUCTS FROM THE SITE, YOU ACCEPT AND ARE BOUND BY THIS AGREEMENT.  If you do not agree to this Agreement, please do not use the Site.

SECTION 8 OF THIS AGREEMENT REQUIRES THAT ALL DISPUTES (AS DEFINED BELOW) ARISING FROM OR RELATING TO THIS AGREEMENT BE RESOLVED BY ARBITRATION ON AN INDIVIDUAL BASIS, RATHER THAN BY JURY TRIAL OR CLASS ACTIONS, EXCEPT AS OTHERWISE PROVIDED BY SECTION 8. 

 

1. ACCESS & ACCOUNT

As noted above, by using this website, purchasing any products through this website, and/or registering with this website, you agree to be bound fully by the provisions below, without change, as are published at such time. You agree to use this website solely in accordance and compliance with the terms of this Agreement.   

You need to be 16 years and older to use the Heavenly Deposit website and you're fully responsible for your account.  If you violate our Terms of Service or otherwise act in bad faith, we can modify, cancel, or refuse service at any time. 

In order to shop at Heavenly Deposit you will need to register your account and become a member ("Member"). Membership requires that you register on the Site (including by truthfully filling out all required personal information). You may opt out of marketing and promotional activities, including emails. You may cancel your membership at any time. To complete registration, you shall provide a name, surname, email address and password. You may never use another user's Heavenly Deposit account without permission from that user. You are solely responsible for the activity that occurs on your account, and you must keep your account password secure. You must notify Heavenly Deposit immediately of any breach of security or unauthorized use of your account.

2. LIMITED WARRENTY ON PRODUCTS

If you have an issue with your order, you may be eligible for a replacement product or refund, so reach out to us as soon as possible.

 

  • Limited Warranty.  We warrant that, at the time of delivery of a Product to a Customer, the Product will not be materially defective or damaged (the “Limited Warranty”).

  • What Does This Warranty Not Cover?  This Limited Warranty does not cover any damage to or defect in a Product caused by any of the following: (a) you or third parties; (b) any improper handling (including during shipping), use or storage of the Product; (c) any failure to follow any Product instructions; (d) any modifications to the Product; (e) any unauthorized repair to the Product; or (f) any external causes such as accidents, fire, flood, “acts of God” or other actions or events beyond our reasonable control; or (g) any costs or expenses related to the loss of use of the Product or any other costs or expenses not covered by this Limited Warranty.  This Limited Warranty does not cover size exchanges or buyer’s remorse.  (H) Accuracy of Representations – We unfortunately cannot guarantee that the colors and details in our website images are 100% accurate representations of the product; and sizes might in some cases be approximate.  Therefore the Limited Warranty does not cover such matters.

  • What Is The Period Of Coverage?  This limited warranty starts on the date of the delivery of the Product to our Customer and lasts for thirty (30) days (the “Warranty Period”).

  • What Are Your Remedies Under This Warranty?  With respect to any materially defective or damaged Product, we will, in our sole discretion, either: (a) replace such Product (or the defective or damaged part of the Product) free of charge, or (b) refund the purchase price paid to along with the shipping fees corresponding to the defective or damaged Products. You must submit a claim to support@heavenlydeposit.com within 30 days of the delivery date.

  • How Do You Obtain Warranty Service?  Promptly following delivery of a Product, the customer will inspect the Product.  If a Product is materially defective (including any error by Heavenly Deposit ( in printing) or damaged upon receipt, or if you received the wrong Product, then in order to be eligible for service under this Limited Warranty, you must submit a claim to support@heavenlydeposit.com within 30 days of the delivery date.

  • LIMITATION OF LIABILITY.  THE REMEDIES DESCRIBED IN THIS SECTION ARE YOUR SOLE AND EXCLUSIVE REMEDIES (AND OUR ENTIRE LIABILITY) FOR ANY BREACH OF THIS LIMITED WARRANTY. OUR LIABILITY FOR A DEFECTIVE OR DAMAGED PRODUCT SHALL UNDER NO CIRCUMSTANCES EXCEED THE ACTUAL AMOUNT RECEIVED BY US FOR THE PRODUCT, NOR SHALL WE UNDER ANY CIRCUMSTANCES, TO THE FULLEST EXTENT PERMITTED BY LAW, BE LIABLE FOR ANY LOST PROFITS OR REVENUES, DIMINUTION IN VALUE, OR FOR ANY CONSEQUENTIAL, INCIDENTAL, INDIRECT, SPECIAL, EXEMPLARY, ENHANCED OR PUNITIVE DAMAGES OR LOSSES ARISING OUT OF OUR PRODUCTS, REGARDLESS OF (I) WHETHER ANY OF THE FOREGOING DAMAGES WERE FORESEEABLE, (II) WHETHER OR NOT YOU WERE ADVISED OF THE POSSIBILITY OF INCURRING ANY OF THE FOREGOING DAMAGES, (III) THE LEGAL OR EQUITABLE THEORY (CONTRACT, TORT, OR OTHERWISE) UPON WHICH THE CLAIM IS BASED, AND (IV) ANY SPECIFIC CIRCUMSTANCES OF CUSTOMERS.


 3. SHIPPING

Once you've placed an order, you will no longer be able to edit the order or cancel it.  For Products lost in transit, all claims must be submitted to us at support@heavenlydeposit.com no later than 30 days after the estimated delivery date.  All such claims are subject to Heavenly Deposit’s investigation and sole discretion. Please note we cannot guarantee delivery to P.O. boxes.

 

3. DESCRIPTION OF PRODUCTS

We strive towards making our product development process the best we can, yet we can't guarantee that the product representations on our website will be 100% accurate or that the manufacturing stage won't result in damages. While many component parts of our Products are standard, all Products available for purchase are described on their specific page on our Site. We always try to represent each design as accurately as possible via our photographs and samples.

We use our best efforts to provide you with the best images and descriptions, but unfortunately cannot guarantee that colors and details in website images are 100% accurate representations of the product, and sizes might in some cases be approximate.

Sometimes during the manufacturing process Products can be damaged.  Obviously we won’t knowingly ship damaged items sent to you, but these damaged items can still be used for charitable purposes and Heavenly Deposit reserves the right to donate all damaged items. And of course you will be entitled to a replacement or refund.

The Products we supply to you are:

  • made to your specification and are clearly personalized with your designs; 

  • sealed for health protection or hygiene reasons, or both.

Therefore, unfortunately you do not have the right to cancel your order.

4. PURCHASE OF PRODUCTS

To make sure your orders arrive as quickly as possible, please make sure you submit the correct order details at checkout. Heavenly Deposit does not take responsibility for missed deliveries due to typos in the delivery information.

Orders are placed and received exclusively via the Site. Before ordering from us, it is your responsibility to check and determine full ability to receive the Products. Correct name, delivery address and postal code/zip code, up-to-date telephone number, and email address are absolutely necessary to ensure successful delivery of Products.  All information asked on the checkout page must be filled in precisely and accurately. Heavenly Deposit will not be responsible for missed delivery because of a wrong or misspelled recipient name or surname, delivery address or an inappropriate phone number.  US orders, please confirm your address and that the zip codes match by using the USPS ZIP address code lookup. 

 

5. DELIVERY

While we may provide delivery estimates, we can't provide guaranteed delivery dates. Once Heavenly Deposit receives payment for your order (including delivery fees), we fulfill the order and pass it onto the carrier. This is also the moment where you or your customer legally become the owner of the products. Some Products are packaged and shipped separately. We cannot guarantee delivery dates and to the extent permitted by law accept no responsibility, apart from advising you of any known delay, for Products that are delivered after the estimated delivery date. Average time for delivery may be shown on the Site. It is only an average estimation, and some delivery can take longer, or alternatively be delivered much faster. All delivery estimates given at the time of placing and confirming order can be subject to change. In any case, we will do our best to contact you and advise you of all changes. We try our best to make Product delivery as simple as possible. Our store does not hold any inventory.  Our Heavenly Deposit faith merchandise are specifically made for every purchase submitted though a Print-On-Demand Drop Shipper.  Please note there is a fulfillment time and shipping time involved in the process.  Depending on your location in the US the average time is between 7 & 13 days.

 

PLEASE NOTE:  OUR FULFILLMENT TIME MAY BE LONGER THAN NORMAL DUE TO SUPPLY CHAIN  DELAYS & ISSUES.

 

6. RELEASE

Summary: You can’t sue us for anything that we have disclaimed or obtained your release from under this Agreement. To the fullest extent permitted by law you release us and all other Heavenly Deposit Parties from any and all claims and demands, as well as any and all damages, losses, liabilities, judgments, costs, reasonable attorneys' fees, and other expenses incurred or suffered by any Heavenly Deposit Party, of every kind and nature, known and unknown, relating to or arising out of any right, claim, or matter (a) which is disclaimed by Heavenly Deposit  (or for which Heavenly Deposit  provides no guarantees) under this Agreement, or (b) for which Heavenly Deposit is otherwise indemnified or released by you under this Agreement.

 

7. DISPUTES

At Heavenly Deposit, we work hard to make things right with each and every customer. We will always use best efforts to resolve any dispute however if a dispute arises we will apply the laws of the State of California to resolve it. 

8. ARBITRATION & JURY WAIVER

Any legal dispute involving our services (except for situations defined below) will be resolved by arbitration according to the rules in this Section. By using our services, you waive any rights to a jury trial or class actions.

“Disputes” means all disputes and claims arising out of or in connection with this Agreement or its subject matter or formation including non-contractual disputes and claims.  All Disputes shall be finally settled by final and binding arbitration, using the English language, administered by the American Arbitration Association (the “AAA”) under its Commercial Arbitration Rules (“Commercial Rules”) in effect at that time. The Rules are deemed to be incorporated by reference into this Agreement. As of the date of this Agreement you can find them by calling the AAA at 1–800–778–7879. The Federal Arbitration Act applies to this Agreement.  The arbitration shall be administered by the AAA and shall be conducted by a sole arbitrator selected in accordance with the Commercial Rules unless otherwise mutually agreed by the parties.  Unless Heavenly Deposit and you agree otherwise, any arbitration hearings will take place in the State of California.  Judgment on any arbitration award may be entered and enforced by any court that has jurisdiction to do so. Any arbitration will take place on an individual basis and neither the arbitrator nor AAA are empowered to conduct a class arbitration, class action or to resolve claims of more than a single claimant in anything other than a single proceeding, unless both parties consent. You and Heavenly Deposit acknowledge that AAA may conclude that the Consumer Arbitration Rules or the Rules for the International Centre for Dispute Resolution may be more appropriate in certain cases. You and Heavenly Deposit agree to abide by the decision of the AAA as to the applicable rules in cases where a party may assert that the Commercial Rules are not appropriate.

TO THE FULLEST EXTENT PERMITTED BY LAW, YOU AND HEAVENLY DEPOSIT KNOWINGLY, VOLUNTARILY, IRREVOCABLY AND ABSOLUTELY WAIVE ALL RIGHTS TO A TRIAL BY JURY OF ANY AND ALL DISPUTES (AS DEFINED ABOVE).  THIS JURY TRIAL WAIVER IS INTENTIONALLY MADE AS YOU AND HEAVENLY DEPOSIT WOULD PREFER TO RESOLVE ALL DISPUTES (AS DEFINED ABOVE) AS PROVIDED BY THIS SECTION 8. THIS JURY TRIAL WAIVER IS A MATERIAL INDUCEMENT TO ENTERING INTO THIS AGREEMENT. FURTHERMORE, YOU AND HEAVENLY DEPOSIT KNOWINGLY, VOLUNTARILY, IRREVOCABLY AND ABSOLUTELY WAIVE ALL RIGHTS TO PARTICIPATE IN A CLASS ACTION, CLASS ARBITRATION OR OTHER FORM OF JOINT DISPUTE RESOLUTION WITH OTHER PARTIES. 

Notwithstanding the foregoing, you may instead assert your claim in any Dispute in “small claims” court if you provide us with written notice of your intention to do so before any claim is submitted to arbitration and provided that

  • your claim qualifies,

  • your claim remains in such court, and

  • your claim remains on an individual, non-representative, and non-class basis.

Also, notwithstanding the foregoing, each party shall have the right to bring an action in a court of proper jurisdiction for injunctive or other equitable or conservatory relief, pending a final decision by the arbitrator. 

You and Heavenly Deposit shall each bear 50% of all fees and expenses of the AAA and the arbitrator except as otherwise provided by the Commercial Rules (or, if applicable, the Consumer Arbitration Rules or the Rules for the International Centre for Dispute Resolution).  The arbitrator may award such fees and expenses of the AAA and the arbitrator as well as other expenses and reasonable attorneys’ fees to a prevailing party consistent with the provisions of the Commercial Rules (or, if applicable, the Consumer Arbitration Rules or the Rules for the International Centre for Dispute Resolution).

                                                                                                               

8. PROPER USAGE

You agree to use this website, and to purchase products through the use of this website, only for your own personal, noncommercial use unless you are in an express business relationship with Heavenly Deposit. You agree not to use this website

  • in any unlawful manner or in any manner that creates civil or criminal liability on the part of Heavenly Deposit or is otherwise harmful to Heavenly Deposit;

  • in any manner that could damage, disable, overburden, impair, impede, disrupt, or alter this website;

  •  in any manner that would interfere, impair, impede, or disrupt the use of this website by any third party.

9. INTELLECTUAL PROPERTY RIGHTS

  •  HeavenlyDeposit.com & the Heavenly Deposit Logo are trademarks or registered trademarks owned by Heavenly Deposit LLC.  No license or permission is given to you to use such trademarks, registered trademarks, trade names, product names, corporate names, graphics or logos in any manner.

  • The copyright in this website, the content of this website are owned by Heavenly Deposit LLC.  All rights in and to such copyrights are reserved.  No license or permission is given to you to use such copyrighted material in any manner.

  • You may not remove, modify, or alter in any manner any notice regarding copyright, trademark, proprietary rights, warranty information, disclaimers, or warnings which are included in or on this website or any product offered for sale through this website.

  • THE USE OF THIS WEBSITE, THE CONTENT OF THIS WEBSITE, THE SOFTWARE UTILIZED BY THIS WEBSITE, AND ANY SERVICE OR PRODUCT OFFERED FOR SALE OR LICENSE THROUGH THIS WEBSITE, EXCEPT AS EXPRESSLY PERMITTED, IS STRICTLY PROHIBITED AND SHALL CONSTITUTE AN INFRINGEMENT ON THE INTELLECTUAL PROPERTY RIGHTS AND OTHER RIGHTS OF HEAVENLY DEPOSIT LLC OR SUPPLIERS AND MAY SUBJECT YOU TO CIVIL AND CRIMINAL PENALTIES, INCLUDING POSSIBLE MONETARY DAMAGES, FOR COPYRIGHT INFRINGEMENT.

10. INDEMNIFICATION

YOU AGREE TO, AND HEREBY DO, INDEMNIFY AND HOLD HEAVENLY DEPOSIT HARMLESS FROM AND AGAINST ANY AND ALL LIABILITIES, DAMAGES, LOSSES, COSTS, AND EXPENSES, INCLUDING, WITHOUT LIMITATION, ATTORNEY'S FEES,TO ANY THIRD PARTY ARISING DIRECTLY OR INDIRECTLY FROM YOUR USE OF THIS WEBSITE AND OR CONTENT OF THIS WEBSITE, 

 

11. RISK OF LOSS

The risk of loss for and title to all products purchased by you through the use of this website passes to you upon our delivery to the carrier.

12. PRICING

  • The "Retail Price" listed for products and services offered for sale through the use of this website represents the full retail price listed on the product.  

  • The purchase price for products offered for sale through this website may increase or decrease between the time an item is placed in your shopping cart and the time the purchase of such item is actually made by completion of the check-out process. You will be responsible for the payment of the purchase price in effect at the time the purchase of an item is actually made by completion of the checkout process. 

 

13. SALES TAX INFORMATION

Goods and services sold by Heavenly Deposit that are shipped to locations in the United States, and its territories, may be subject to sales tax.  The amount of sales tax collected on your order is calculated based on a variety of factors including the category of the goods or services purchased; the date and time the order is fulfilled; the location of the place of fulfillment; and, the location of the shipment or delivery address contained on your order. Any of these factors may change between the time an order is placed by you and the time that shipment is complete which may result in a change in the amount of tax calculated on your order.   When you confirm your order during the “Check Out” process, Heavenly Deposit will provide you with an “Estimated Tax.” The amount of the “Estimated Tax” may be recalculated at the time your order is finalized and complete. The tax rate that will be applied to your order shall be the combined state and local tax rates of the location to which your order is delivered or from which your order is fulfilled.

14. ELECTRONIC COMMUNICATIONS

You consent to receive electronic communications from Heavenly Deposit either in the form of email sent to you at the email address listed on your account or by communications posted on this website. You acknowledge and agree that any electronic communication in the form of such email or posting on this website shall satisfy any legal requirement that such communication be in writing.

 

15. NOTICES

All notices to you will be sent by email to the email address listed on your account. All notices to Heavenly Deposit shall be sent by email to support@heavenlydeposit.com